Category Archives: Golden Arrow

GDPR

New Data Protection Regulations come into force on the 25 May 2018.  Known as the General Data Protection Regulation (GDPR), they significantly increase data protection obligations and the rights of individuals.  Our privacy policies have been updated to comply with the GDPR and can be viewed here and here.  They explain how we lawfully use […]

Golden Records v3.2.12.1 and Golden Arrow v5.1.7.1 released

Golden Records v3.2.12.1 and Golden Arrow v5.1.7.1 released in the last week have been discovered to have a problem with registering the software and with accessing the update service. This has been resolved in updates released today, but due to the problem accessing the update service neither of the versions above will report that updates […]

Issues with Golden Records and Golden Arrow

Golden Records v3.2.12.1 and Golden Arrow v5.1.7.1 released in the last week have been discovered to have a problem with registering the software and with accessing the update service.  This has been resolved in updates released today, but due to the problem accessing the update service neither of the versions above will report that updates […]

Need to enter serial code but existing code no longer valid

As of Golden Records version 3 and Golden Arrow version 4 the licensing system was changed to maintain compatibility with new versions of Windows.  A new serial code is required to unlock the program which can be obtained at no cost by the following methods:- Log in to your account and against the product entry […]